Our mission is to consistently deliver safe and wholesome products to our valued customers.
We strive to produce the highest quality dairy products in the marketplace and make those available to our customers at a competitive price. We will provide the best possible service to our customers, always striving to exceed the customer’s expectations.
Our Quality Policy is to provide safe, reliable dairy products to our customers every time a purchase is made.
Our goal is continuous improvement in our manufacturing process and the priority of consumer safety ensures strict adherence to Good Manufacturing Practices (GMP’s), and the development and validation of Standard Operating Producers (SOP’s). Our HACCP Plan and Quality Assurance Program is our guide for day to day compliance with our Food Safety Plan ensuring that product quality will be maintained to the highest level each time our products are produced.
Umpqua Dairy is SQF (SAFE QUALITY FOODS) Level III Certified
Umpqua Dairy continued our commitment to quality in 2008 by being the first Dairy in Oregon to undergo extensive training, auditing, and evaluation with the SQF Certification Program. We received our Level III Certification (the highest level of SQF Certification) in December 2008.
Farm Fresh Dairy Products
We receive fresh milk daily giving you better, fresher products. These farms take pride in keeping their animals healthy and providing us with delicious tasting milk. Milk that is produced from cows not treated with rBST*/rBGH*, a synthetic growth hormone. Our goals are the same: to provide you with a nutritious food whose taste, purity and quality are unsurpassed.
Our commitment to food safety includes the declaration of food allergens on our product labels.
The FDA has declared the following as the Big 8 allergens: eggs, milk, wheat, honey, peanuts, fish, soy and tree nuts. We take the utmost care in the handling of allergens in our facility from procurement of ingredients, usage during manufacturing and separation during storage. If the allergens are present in our products, the label clearly states the allergens present.
Maintaining High Standards for Quality
Our Grade “A” facility is inspected on a regular basis to make sure that we comply by all the State and Federal regulations, as well as by the national Quality Chekd Organization for compliance with their high standards. These audits are conducted by certified regulatory agencies on a quarterly, semi-annual, and annual basis. These audits are conducted to provide an assessment of our facilities for compliance with our high quality, superior food safety and security policies. The audit process helps us maintain our high standards for quality.